Re-pair the remote by removing the batteries, turn off the Roku, leave it a second or two, and then power on the Roku.The Enhanced Roku remote uses Wi-Fi instead of infrared, so it needs a couple of extra steps for troubleshooting. This is especially true if the box will not respond to the mobile app, either. This process is a last resort, but if you’re sure the remote works and the box is not responding, it may be your only option. If this is the case, I would suggest a factory reset of the Roku device. If the box sees the signal and flashes the status light, there is an issue with the box. If you can borrow a remote for the time being, go ahead, but it will be for the best if you replace the remote quickly. If the box does not see the remote signal and the mobile app works, you have a faulty remote. Try the mobile app to make sure it is the remote that’s not working, and not the box.If the batteries are low but not empty, the strength of the beam may be enough to reach the box. Place the Roku remote directly in front of the box and press a button.Infrared signals require an unobstructed line of sight in order to function. Check your line of sight from the remote to the box.If the status light does not flash, then the issue is with the remote. If the status light flashes as the box sees the infrared commands, then your remote is functioning and the issue is with the box. Point the remote at the Roku box and press buttons.If the above steps didn’t work, try these: The standard Roku remote uses an infrared beam to send signals to the device. Techniques for Standard Infrared Roku Remotes Now, let’s talk about how to fix your Roku remote. Hopefully, this section helped you control your TV. Now, you’ll have complete access to your Roku device.Connect to your Roku when prompted and accept any permissions the app may need.
Input the email and password you used when you first set up your Roku device.Follow the tutorial, then, tap Sign in.Using your smartphone, download the Roku app.Of course, we’ll teach you how to fix your remote in the following sections, but for now, let’s review how to control your Roku device without the remote. If you’re in a bind and need to turn down your volume right now or need to turn on your Roku device, you can use the Roku app to control your device. Use the Roku App to Control Your Roku Device This article will walk you through some troubleshooting steps to get your Roku remote back up and running. If your Roku remote has stopped working, it can be a real hassle. It is true that you can use your smartphone to control your Roku, but that doesn’t have the same one-button convenience as the standard remote. A Roku device isn’t a whole lot of good if you have to keep getting up to change the channel or manually navigate the menu.
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